ReStore FAQs

What is Habitat ReStore?
A Habitat ReStore accepts new and used building materials from individuals, retailers, businesses and contractors.
These good quality items are sold to the general public at a fraction of retail prices, with all proceeds going to Habitat for Humanity.

Is the ReStore open to the public?
YES! Anyone and everyone can donate and shop at the ReStore.

How often does the ReStore get new materials?
Daily! We receive donations every day that we are open!

How are items priced at the ReStore?
Brand new items are priced 50% OFF retail value. Other items, depending on condition, are priced between 50% -­90% off retail value.
Can we negotiate prices with the ReStore?
No. Our ReStore does not negotiate on prices with customers. Items that have been on the shelves for a certain period of time may be reduced in price by ReStore staff , but please remember, proceeds from our store go directly to Habitat for Humanity.

Do you use the donated materials to build Habitat Homes?
No. The materials are sold in the Habitat ReStore with the proceeds of the store going to Habitat for Humanity.

How do I donate?
When you have items to donate to the ReStore, call us at 336­-249­-4307 and let us know what you have; we will tell you if we are able to accept them or not. You can then bring your donated materials to the ReStore any time during our store hours. If your items are too big to bring to the store, then please call and we will schedule a free pick­up.

Do you pick up items?
YES! If your items are too large to bring to the ReStore then please call 336-249-4307 to schedule a free pickup! We pick up donations on Mondays, Wednesdays and Fridays. Call and we will be happy to schedule an appointment.

Do I get a tax receipt for donating?
YES! Habitat ReStore is part of Habitat for Humanity and a 501(c) 3 not ­for ­profit organization. All donations can receive a potential tax deduction.

Can ReStore put a value on the items I donate?
No. We cannot place a value on any donations for tax purposes. This is the responsibility of the donor.
Does the ReStore take returns?
All sales at the ReStore are final. The only exception to this is with appliances. Appliances have a 7 day return policy for a store credit. Beyond that we do not accept returns.

Are all ReStores the same?
No. Each ReStore is individually operated by the Habitat for Humanity affiliate office in that area. This means they do not all carry the same items, prices, policies, hours, etc.

How do things get done at the ReStore?
Volunteers play a vital role in cashiering, donation intake, donation pick­-ups, stocking shelves, pricing items, assisting customers, office work, cleaning and so much more! We simply could not survive without the dedication and commitment of our volunteers!

How do I volunteer?
It’s easy! Simply fill out our Volunteer Application and Waiver of Liability forms and return them to our Volunteer Coordinator. For more information, please contact the Volunteer Coordinator at 336.249.­4307 or email at Contact ReStore.